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Lenovo K3 Note on Flash sale but check for flipside and Flipkart’s ‘No-Return Policy’

The white version of the Lenovo K3 Note was sold on Flipkart for Rs 9,999 in a flash sale on Wednesday but the criticism about the device and the return policy of Flipkart has begun making rounds in the social media.

The Lenovo K3 Note was announed to be on sale online at Flipkart at 3 PM on Wednesday priced Rs.9,999 but before it took off, the social media began to beam the wrong waves about the device. Many users who have bought the device took to Twitter to pour their woes while Flipkart’s policy of return also came under radar.

Features-wise, the Lenovo K3 Note has a 5.5″ full HD display (1920x1080p), 13MP rear camera with Dual LED flash and 5MP front camera, a 1.7GHz 64-bit MediaTek octa-core processor, ARM MALI-T760 GPU and 2 GB DDR3 RAM. With dual SIM card slots, 4G connectivity and a 16 GB internal storage expandable via microSD up to 32 GB, the Lenovo K3 runs on Android 5.0 Lollipop with Lenovo’s Vibe UI on top, and is powered by a 3000 mAh battery.

The online sale today was announced on Flipkart at 12PM and 3PM for its black and white variants respectively, reserved for registered users. While the sale was over, the company is silent about how many devices were sold. Its earlier record was that 30,000 units were sold in 3.9 seconds last time and 19,800 white devices were sold in the second round within 4.3 seconds at 3PM.

The company said that 49,800 units of the K3 Note were sold and today’s flash sale was supposed to repeat the grand sale and it received 538,096 registrations.

But reviews and complaints followed the flash sale in the same tone. “The Lenovo K3 Note is definitely a device which is over praised,” said one user Amit Bavani, who grabbed it in hurry on the first sale.

He said the reviews in media were given “without even testing the unit and many reviewers gave it a top rating just based on the specifications. Remember specifications mean nothing if the actual performance is not good, which is the reason you need to actually wait for the reviews from the experts to know more. Starting from the app switching to playing games, everything hangs,” he said.

On its battery, he said the Li-Po 3000 mAh battery which should easily last more than a day on paper is in fact giving less even for a moderate user. “During the night, the phone’s battery gets drained by 20% while the Wifi is OFF & the data connectivity is also switched OFF.”

On speakers too, he says “Lenovo has been promoting their recent smartphones with Dolby Atmos which works only when hearing with an earphone, but if you play music through the speakers you will certainly be disappointed as the sound wobbles and the output was very low when the phone is placed in any position.

Lenovo K3 Note comes with 2GB RAM and most of them had 1 – 1.2 GB of available RAM to the user which helps to switch between apps and also play performance intensive games. On Lenovo K3 Note, the available RAM is just around 500 – 600 MB RAM even when you close all the applications running in the background, cautions Bawani.

On audio and reception of a call, he said “it was hard to listen what the other person was speaking. There have been similar experiences from few other budget centric devices, but the same was least expected from the K3 Note.”

Apart from Bawani, others have tweeted different issues:

— High SAR Value, In India it’s limited to max 1.6/1 gm, while this phone has 1.590 which is almost not acceptable.
— Very Slow Charging
— Heats up a lot while making Normal Phone calls above 10 minutes or a quick Video Call
— Battery hard to remove for inserting a SIM Card

Above all, as usual the Flipkart came under radar from the buyers.

“On July 17th ie.. around a week post the testing, I created a replacement request with Flipkart, asking them to send me another unit to check if the above-mentioned issues are device specific. They canceled the same without any clarification which confuses me on the return policy they offer. I tweeted to them directly, but it’s sometimes the seller to be blamed rather than the marketplace and, in this case, its Lenovo India who should at least respond to these issues & get the problem fixed” failed, said Bawani.


One comment

  1. The story was useful. Thanks. Regards.

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