Apple has once again apologised after an update to its iOS 8.0.1 on the iPhone 6 models hit some new iPhone 6 devices unable to make or receive calls, while it was actually menat to fix other bugs related to Touch ID fingerprint feature.
The fix has disconnected the devices to networks such as EE in the UK, Vodafone in Germany, AT&T and Verizon in the US and Rogers in Canada. Apple promptly apologized for the faux pas and said it would float iOS 8.0.2 soon.
Apple said in a statement: "We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. Affected users can reinstall iOS 8 through iTunes. We apologise for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days."
In a support document, the company has listed the steps for users to revert their devices to the previous version of the operating system. For bug reporting, the company has asked the users to file complaints through the Apple Developer website (https://developer.apple.com/bug-reporting/ios/). Additionally, it has asked them to discuss these issues and iOS SDK 8.0 in the Apple Developer Forums:http://devforums.apple.com.
Last week, Apple’s iTunes users complained that its new U2 album given away for free had automatically been downloaded to devices without the knowledge of the owners and it had to rush a fix to correct it.
The latest complaint was that the new iPhones bend when placed in users’ pockets and a day later on Wednesday, it was revealed that a bug in OS X could make Mac computers prone to attack called Bash bug.