The reason given by the ministry was to make room for others to book. It has been a decade of menace for the IRCTC, which is overwhelmed by the online ticket booking and its infrastructure is poorly upgraded last year to meet the demand in a highly populated country like India.
It is not that this is a new restriction, as the IRCTC website often logs out online users for its poor technology and maintenance issues and now it is officially made part of the ministry that has roped in business veteran Ratan Tata to revamp its structure recently.
Not that IRCTC doesn’t have bandwidth or tech prowess. In fact, most of its bandwidth and technology is vividly put to use for high-end bookings on airlines and hotel bookings and not on core business of railway ticket reservation.
Now that the IRCTC strategy is seconded by the ministry officially, all railway tickets booking online can be made only once by a user and of course, he will be allowed to book return ticket, if he is more planned than many others.
Another rider is that the one-person-0ne-reservation policy online “will be applicable while booking of e-ticket between 0800 and 1200 hours. However, this restriction will not be applicable while booking onward journey/return journey e-tickets,” said the ministry in a generous note.
For all those planning for a summer vacation, it is going to be a cautious online booking time that too after the restricted hours. The ministry has not announced any plans about summer special train timings yet.